Cushman & Wakefield, a global leader in commercial real estate services, announced today an evolution of its processes and technologies that will result in better outcomes, expanded capabilities and powerful analytics – all in the name of enhancing the client experience. This advancement enables the company to realize greater opportunities across countries and business units while providing a strong control framework and well-defined risk management strategy.
To that end, Cushman & Wakefield has selected Accenture (NYSE: ACN) to provide consulting services to help the company design and implement standardized HR and finance back-office processes, enabled by digital, analytic, and cloud capabilities. In addition, Accenture will manage select HR and finance and accounting functions through its business process outsourcing services, leveraging a digitally-enabled workforce. Accenture will also provide consulting services to enhance Cushman & Wakefield’s use of data analytics in key strategic areas across the company.
A key pillar of this initiative is expanding the deployment of Workday Financial Management and Workday Human Capital Management (HCM). The unified Workday (NYSE: WDAY) system provides access to finance and people data in one place and gives Cushman & Wakefield the many advantages of the most up-to-date metrics on its global business.
Duncan Palmer, Cushman & Wakefield’s global chief financial officer, said: “In today’s increasingly competitive business environment, companies must be efficient and agile. This program is about introducing world-class financial processes and controls through technology-based services, enabling us to innovate and make highly-informed business decisions on behalf of our clients around the globe.”
Matthew Bouw, Cushman & Wakefield’s global chief human resources officer, said: “Our focus on technology and innovation has positive impacts on the way we organize employees across our global enterprise. The initiative with Accenture and Workday can yield important insights into our people, and allows us to be more adept at analyzing data to support the decision-making process.”
Terry Moore, senior managing director, Financial Services, Accenture, said: “Innovative transformation initiatives of this kind enable global firms to rapidly change the game through greater performance and competitive differentiation. By embracing new delivery models and leading digital and analytic capabilities, Cushman & Wakefield can enhance its focus on superior client service and new solutions. We are pleased to support them in this important global transformation project.”
Phil Wilmington, co-president, Workday, said: "As a leader in global commercial real estate, Cushman & Wakefield is focused on creating a modern organization and technology foundation to fuel innovation and continued growth. With Workday, Cushman & Wakefield can rely on a single suite of applications for finance and HR, arming leaders with the critical insights they need to deliver outstanding levels of client service."
A significant extension of Cushman and Wakefield’s Workday implementation will occur later this year. Design activity is already underway at Cushman & Wakefield to enable the adoption of new delivery models in HR and Finance beginning in 2016.